★★★★★
This was our first time using a travel agent (also our first trip to South America). Emi provided us a great itinerary (including key activities and hotels) which was easy to work with, and within our budget range. Planning was easy and payment was easy also. We had a great experience with the teams in-region on WhatsApp (especially as neither of us have strong Spanish- this came in handy for a lost property question and also to confirm if the information from the local guide on arrangements was not totally clear). For other travelers I’d only recommend to ask in detail what is involved in the half-day and full-day activities- some of ours were a surprise!