★★★★★
I had a wonderful exciting itinerary for our group of four. Throughout the trip I had regular communication via WhatsApp and never felt ignored or without a sense of support. This was critically important because several unforeseen setbacks occurred during our trip. A critical flight was canceled that jeopardized our entire itinerary. Trips SouthAmerica team worked swiftly and efficiently to figure out the most timely and efficient way for us to get back on our schedule. In Uyuni, I fell and broke my arm. Our local guide and driver were absolutely amazing in caring for me and getting me to the health clinic for care. These are unusual and unexpected setbacks, and I was very appreciative that the entire team were checking in on me regularly. Normally, I travel and book my travel independently. But this time, I was very glad to have had the concierge support along the way.
